Managing quality :
Foster, S. Thomas
Managing quality : integrating the supply chain / S. Thomas Foster, Brigham Young University. - Sixth Edition ; Global edition. - Boston : Pearson, [2017]. - xxiii, 452 pages : illustrations ; 26 cm.
Revised edition of the author's Managing quality, 2013.
Includes index.
Preface -- Understanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Sigma management and lean tools -- Forever improving the quality system -- Managing quality improvement teams and projects -- Implementing and validating the quality system -- Appendix -- Glossary -- Index.
Foster’s Managing Quality: Integrating the Supply Chain, Sixth Edition offers readers a thorough introduction to quality management by presenting a supply chain theme as the unifying framework for quality improvement. The supply chain thread enhances the integration of systems with customers, suppliers, technology, and people. The colorful, stunning text appeals to visual learners and grabs readers’ attention at the outset. --Amazon.com
9781292154213
Quality of products.
Quality control.
HF 5415.157 / .F817 2017
Managing quality : integrating the supply chain / S. Thomas Foster, Brigham Young University. - Sixth Edition ; Global edition. - Boston : Pearson, [2017]. - xxiii, 452 pages : illustrations ; 26 cm.
Revised edition of the author's Managing quality, 2013.
Includes index.
Preface -- Understanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Sigma management and lean tools -- Forever improving the quality system -- Managing quality improvement teams and projects -- Implementing and validating the quality system -- Appendix -- Glossary -- Index.
Foster’s Managing Quality: Integrating the Supply Chain, Sixth Edition offers readers a thorough introduction to quality management by presenting a supply chain theme as the unifying framework for quality improvement. The supply chain thread enhances the integration of systems with customers, suppliers, technology, and people. The colorful, stunning text appeals to visual learners and grabs readers’ attention at the outset. --Amazon.com
9781292154213
Quality of products.
Quality control.
HF 5415.157 / .F817 2017
