Enhancing quality customer service for micro, small and medium enterprises / Virgel C. Binghay.

Binghay, Virgel C.

Enhancing quality customer service for micro, small and medium enterprises / Virgel C. Binghay. - Antipolo City : VCB Research & Publications, c2007. - ix, 156 p. : ill. 23 cm.

9789719336020


Customer services--Philippines.
Small business--Philippines.

F HD 2346.P6 .B513 2007