90 world-class activities by 90 world-class trainers /

90 world-class activities by 90 world-class trainers / Elaine Biech, editor. - San Francisco, CA :;Wiley, Pfeiffer c2007. - xxv, 388 p. : ill. 23 cm.

Includes bibliographical references.

Change management -- Coaching, mentoring, and feedback -- Communication -- Conflict and collaboration -- Creativity -- Customer service -- Diversity and differences -- Leadership -- Organizations and process improvement -- Self-management : time, meetings, and values -- Solving problems and making decisions -- Teamwork -- Trainer and speaker skills -- Tools for trainers -- Icebreakers and energizers -- Closure : reviewing content and transferring knowledge.

It offers a selection of ninety of the best activities from ninety world-class trainers. The sixteen topics include change management, coaching, diversity, leadership, and teamwork. The contributors provide helpful suggestions for adapting the activities to a particular setting or audience and present ideas for adding zest to their activities.

787981982


Employees
Organizational change.

HF 5549.5.T7 / .A89 2007