The basics of process improvement /
Boutros, Tristan,
The basics of process improvement / Tristan Boutros, Jennifer Cardella ; illustrations by Dustin Duffy. - Boca Raton : CRC Press, Taylor & Francis Group, 2016. - xxxvii, 216 pages ; 24 cm.
Includes bibliographical references and index.
Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the transition to a process or improvement-oriented culture and teaches those who are unfamiliar with process tools to look at their work with a new lens and adopt a continuous improvement and analytical-thinking mindset.
The authors have successfully used the various methods, tools, and concepts found in this book to overcome practical, daily problems at various organizations. This book will surely help operators, managers, practitioners, and executives, who are charged with improving processes and workplace culture, produce better products and services. [Provided by Amazon.com]
9781498719889
2015045135
Reengineering (Management)
Workflow--Management.
Process control.
Quality control.
HD 62.17 / .B669 2016
The basics of process improvement / Tristan Boutros, Jennifer Cardella ; illustrations by Dustin Duffy. - Boca Raton : CRC Press, Taylor & Francis Group, 2016. - xxxvii, 216 pages ; 24 cm.
Includes bibliographical references and index.
Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the transition to a process or improvement-oriented culture and teaches those who are unfamiliar with process tools to look at their work with a new lens and adopt a continuous improvement and analytical-thinking mindset.
The authors have successfully used the various methods, tools, and concepts found in this book to overcome practical, daily problems at various organizations. This book will surely help operators, managers, practitioners, and executives, who are charged with improving processes and workplace culture, produce better products and services. [Provided by Amazon.com]
9781498719889
2015045135
Reengineering (Management)
Workflow--Management.
Process control.
Quality control.
HD 62.17 / .B669 2016
