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Customer relationship management /

Customer relationship management / edited by Bertram Smith. - New York, NY : Larsen & Keller, c2018. - vi, 233 pages : color illustrations ; 27 cm.

Includes bibliographical references and index.

ISBN: 9781635498592

Subjects--Topical Terms:
Customer relations--Management.

LC Class. No.: HF 5415.5 / .C969 2018

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