MARC details
| 000 -LEADER |
|---|
| fixed length control field |
04488nam a2200229Ia 4500 |
| 001 - CONTROL NUMBER |
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| control field |
334606 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
0000000000 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20210909140037.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
171201n 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9789351158592 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
AEA-IRC |
| Transcribing agency |
AEA-IRC |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
TX 928 |
| Item number |
.H816h 2016 |
| 245 #0 - TITLE STATEMENT |
|---|
| Title |
Housekeeping : |
| Remainder of title |
expert / |
| Statement of responsibility, etc. |
Authored and edited by 3G Elearning. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
UAE : |
| Name of publisher, distributor, etc. |
3G Elearning FZ LLC, |
| Date of publication, distribution, etc. |
c2016. |
| 264 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
UAE : |
| Name of producer, publisher, distributor, manufacturer |
3G Elearning FZ LLC, |
| Date of production, publication, distribution, manufacture, or copyright notice |
c2016. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
vi, 340 pages : |
| Other physical details |
illustrations |
| Dimensions |
30 cm + |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc |
Includes bibliographical references and index. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Housekeeping: Expert comprehends various diverse practical and visual skills with knowledge of specialized materials and techniques. Housekeeping refers to the management of duties and chores involved in the running of a household, such as cleaning, cooking, home maintenance, shopping, laundry and bill pay. This book will introduce the knowledge and skills for those studying and/or working in hospitality industry to interpret and convey information in response to workplace requirements. ABOUT THIS BOOK The information in this book covers basic to core competencies that a person must achieve to manage a team of housekeeping staff for guests in hotels, motels, restaurants, clubs, canteens, resorts, luxury liners and cruise ships within the company's acceptable standards. Specifically, it includes competencies on managing physical assets, managing stock purchases and inventory, providing for the safety of VIPs, and providing a lost and found facility. S/he is also able to implement and/or execute plans and monitor expenses to generate the required gross profit margins. ABOUT THE HOUSEKEEPING INDUSTRY Housekeeping is the department that deals essentially with cleanliness and all ancillary service attached to that. The standard plays an important role in the reputation of the hotels. One feels comfortable only in the environment which is clean and well ordered, so cleanliness is important for health foremost also for wellbeing. Accommodation in hotels tend to be the largest part of the hotel, it is the most revenue generating department, the housekeeping department takes care of all rooms is often largest department in hotels. The rooms in hotels are offered as accommodation to travelers/ guest as individual units of bedroom. Some interconnected rooms are also made which will be helpful to the guest and families. Many hotels offer suits to the guest. Hotel offer laundry, dry leaning facilities for guest clothes, shoe polishing facilities also. Hotel aims to make environment comfortable and offer specialized service to the guest. Hotel offer guest the choice of specialty restaurant, coffee shop. The bar also sells liquors which generate the revenue of the hotel. They are available in banqueting, meeting and private party facilities. Revenue can be generated from conferencing, meeting, seminar etc. These days shopping arcade also found in hotels. A health club is a part of facilities of most large hotels especially resort hotels this also include swimming pool and spa facilities. Hotels try to make the ambiance as pleasant as possible by nice color scheme, attractive furnishing and a well-kept efficient staff. Housekeeping is the department determine to a large extent whether guests are happy during stay and in turn mankind they return to the hotel. The fine accommodation and service are provided to the guest so they are pleased with the hotel. The guest satisfaction is its primary object and the hygiene factor must always be present in the hotel. Housekeeping management functions belong to higher-level supervisors or managers, depending on the size of the hotel or operation. Workers fulfilling this role need skills in supervision, procurement, budgeting and problem-solving. The work of organizing and coordinating the cleaning falls to the first-line supervisors and housekeeping managers in a hospitality business. They determine which rooms or areas must be cleaned, make the job schedule, assign tasks and check the work. Scheduling often requires coordinating tasks with other hotel departments and activities to avoid disrupting other services. Supervisors also make sure housekeeping equipment, such as vacuum cleaners and floor polishers, is properly maintained --Preface of the book. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Hotel housekeeping. |
| 9 (RLIN) |
43400 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Circulation |
| Source of classification or shelving scheme |
Library of Congress Classification |
