MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02809cam a2200289 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
16229174 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200914143633.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
100512s2011 nju 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780882823492 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)ocn648922277 |
| 042 ## - AUTHENTICATION CODE |
|---|
| Authentication code |
lccopycat |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
BF 575.A5 |
| Item number |
.F275 2011 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Fauteux, Kevin, |
| Dates associated with a name |
1953- |
| 9 (RLIN) |
15734 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Defusing angry people : |
| Remainder of title |
practical tools for handling bullying, threats, and violence |
| Statement of responsibility, etc |
by Kevin Fauteux. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Far Hills, N.J. : |
| Name of publisher, distributor, etc |
New Horizon Press, |
| Date of publication, distribution, etc |
c2011. |
| 264 ## - PUBLISHER--PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
Far Hills, N.J. |
| Name of publisher, distributor, etc |
New Horizon Press |
| Date of publication, distribution, etc |
c2011 |
| 265 ## - SOURCE FOR ACQUISITION/SUBSCRIPTION ADDRESS |
|---|
| Source for acquisition/subscription address |
Donation |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
212 pages ; |
| Dimensions |
22 cm. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Knowing yourself : the first tool of de-escalation. Calm yourself ; Parasympathetic nervous system ; Calm is not doing nothing ; Counter-transference and anger ; Identify and calm your anger -- Listening to frustration. Listening ; Active listening ; Acknowledge anger ; Empathy ; Verbalize anger ; Clarification ; Problem solving ; Tips for effective listening -- Defensive anger. Defuse defensive anger ; Validate defensive anger ; Set limits to anger ; Narcissistic anger ; Know your limits -- Difficult angry people. Disengage the difficult person's contest ; Defuse difficult anger ; Keep your anger in check -- Hostility. Hostile body language ; Defuse hostility ; Defuse hostile anger ; Signs of hostility -- Rage. Control rage ; Defuse rage ; Stay in control -- Threats. Threat assessment ; Defuse threatening anger ; Be prepared ; Do not threaten back ; Acknowledge threat ; Alternative solutions ; Establish consequences ; Deal with threatening behavior ; Sociopathy ; Defuse the sociopath ; Psychosis ; Defuse the Psychotic ; Substance abuse and aggression ; Defuse alcohol/drug induced anger ; Provide alternative options -- Violence. Protect yourself ; Try to stay calm ; Face your assailant ; Use self-defense ; Learn self-protection -- Post assault debriefing. Assess your encounter with an angry person. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
"We have all encountered angry people and each of us has, at times, felt angry. But today, anger seems to have become a more pervasive and sometimes violent presence in our lives...Kevin Fauteux presents proven strategies and practical techniques to defuse angry and potentially violent people. 'Defusing Angry People' teaches readers the ways to manage combustible situations such as calming a verbally abusive person, not being intimidated by a bully, handling a serious threat and protecting one's self from volatile encounters..."--P. [4] of cover. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Anger. |
| 9 (RLIN) |
15735 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Bullying. |
| 9 (RLIN) |
15736 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Invective. |
| 9 (RLIN) |
15737 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Interpersonal relations. |
| 9 (RLIN) |
15738 |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Publisher description |
| Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/enhancements/fy1413/2010928593-d.html">http://www.loc.gov/catdir/enhancements/fy1413/2010928593-d.html</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Item type |
Circulation |
