Modern manners : tools to take you to the top Dorothea Johnson, founder of The Protocol School of Washington, and Liv Tyler.

By: Material type: TextTextPublisher: New York : Potter Style, 2013Edition: First EditionDescription: 176 pages : illustrations (some color) ; 21 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
Subject(s): LOC classification:
  • HF 5389 .J631 2013
Contents:
Introduction -- First impressions/meetings & greetings -- Introductions -- Business introductions -- Informal : business casual culture -- Business introductions : formal culture -- Formal introductions : dignitaries/officials/diplomats -- Social introductions : formal/informal -- Family introductions : introducing one's spouse -- Introducing relatives and others -- Responding to introductions -- Introduce yourself -- Dorothea's story : forgetting my husband's name -- Difficult names -- Name tags -- Shaking hands -- Global handshakes -- Conversation -- Dorothea's story : ambassador and the exotic vegetables -- Listen up! -- Dorothea's story : a lesson learned -- Disagree using diplomacy -- Mingling -- You're welcome vs. no problem -- Lazy language -- Verbal padding -- Watch your words -- On the job -- The job interview -- After the interview follow-up -- Professional acceptance and rejection -- Accepting a job -- Rejecting a job -- When you are rejected -- Office manners : the savvy coworker -- Building rapport -- Answering business phones -- Placing a call -- Returning calls (land lines or cell phone) -- Outgoing voice mail message -- Leaving voice mail messages (land lines or cell phone) -- Dorothea's story : disconnect and double check -- Speakerphones -- Electronic communication -- Cell phones while driving and/or walking -- Cell phones while attending a meeting -- Cell phones while with others -- Children and cell phones -- Exercise: phone stacking -- Texting versus phone call -- Awkward phone call situation -- International business e-mail -- Receiving and responding to e-mails -- On company time -- Internal e-mail chains -- External email chains -- Info sharing -- Online persona -- Youtube -- Twitter -- Out and about -- Revolving and automatic doors -- Escalators and stairs -- Traveling: manners in motion -- Dining skills -- Five-course place setting -- Napkins -- Dining do's and don'ts -- The savvy host -- Waiting at your table -- When you walk in together -- Beverages -- Ordering beverages -- Ordering the meal -- During the meal -- Host paying the check -- Closing the meal -- A final word.
Summary: Developing good manners is an important investment in your future. The authors provide a witty guide on everything from being a good guest to finding a balance with technology.
List(s) this item appears in: SMGT111_ORGANIZATION AND MANAGEMENT | SSOC111_UNDERSTANDING CULTURE, SOCIETY AND POLITICS | SSOC111_UNDERSTANDING CULTURE, SOCIETY, AND POLITICS (NEW)
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Item type Current library Collection Call number Status Date due Barcode
Reference Reference DLSU-D HS Learning Resource Center Reference Reference HF 5389 .J631 2013 (Browse shelf(Opens below)) Not for loan 3HSL2014001914
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HF 1359 .L577 2015 The race to fix the global economy HF 5351 .B964 2014 The business book / HF 5382.7 .V63 2014 Social network-powered employment opportunities HF 5389 .J631 2013 Modern manners : HG 179 .R191 2014 Social network-powered investing & saving opportunities HG 221 .M746 2017 How money works : HM 585 .So13 2015 The sociology book /

Includes bibliographical references (page 172) and index.

Introduction -- First impressions/meetings & greetings -- Introductions -- Business introductions -- Informal : business casual culture -- Business introductions : formal culture -- Formal introductions : dignitaries/officials/diplomats -- Social introductions : formal/informal -- Family introductions : introducing one's spouse -- Introducing relatives and others -- Responding to introductions -- Introduce yourself -- Dorothea's story : forgetting my husband's name -- Difficult names -- Name tags -- Shaking hands -- Global handshakes -- Conversation -- Dorothea's story : ambassador and the exotic vegetables -- Listen up! -- Dorothea's story : a lesson learned -- Disagree using diplomacy -- Mingling -- You're welcome vs. no problem -- Lazy language -- Verbal padding -- Watch your words -- On the job -- The job interview -- After the interview follow-up -- Professional acceptance and rejection -- Accepting a job -- Rejecting a job -- When you are rejected -- Office manners : the savvy coworker -- Building rapport -- Answering business phones -- Placing a call -- Returning calls (land lines or cell phone) -- Outgoing voice mail message -- Leaving voice mail messages (land lines or cell phone) -- Dorothea's story : disconnect and double check -- Speakerphones -- Electronic communication -- Cell phones while driving and/or walking -- Cell phones while attending a meeting -- Cell phones while with others -- Children and cell phones -- Exercise: phone stacking -- Texting versus phone call -- Awkward phone call situation -- International business e-mail -- Receiving and responding to e-mails -- On company time -- Internal e-mail chains -- External email chains -- Info sharing -- Online persona -- Youtube -- Twitter -- Out and about -- Revolving and automatic doors -- Escalators and stairs -- Traveling: manners in motion -- Dining skills -- Five-course place setting -- Napkins -- Dining do's and don'ts -- The savvy host -- Waiting at your table -- When you walk in together -- Beverages -- Ordering beverages -- Ordering the meal -- During the meal -- Host paying the check -- Closing the meal -- A final word.

Developing good manners is an important investment in your future. The authors provide a witty guide on everything from being a good guest to finding a balance with technology.

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