Housekeeping services / Laarni San Jose Salamat

Filipinos are known for our innate generosity and hospitality which made this book a reflection of the extensive service we offer sincerely to our guests. Maria: "The Housekeeper" is a guided journey of any apprentice in the very demanding hospitality world. It aims to introduce the industry and its underlying career in a very simple, direct and concise manner equipping the user with the right attitude, knowledge and skills for immediate application in hands-on immersion. Maria appears as an interactive icon buddy that intends to discuss the lessons, recommend further reading, validate learning outcome along the way and help evaluate performance level by assessing the knowledge and skills of the user through theoretical reviews and practical activities. This book particularly focused on the different internationally accepted standards and procedures for performing housekeeping functions and operation that would prepare any beginner to the industry entry level. Furthermore, it is supported by descriptive information, illustrations, actual pictures, tables and studies which can be enhance a deeper understanding of how the business sector works. Primarily, lessons gathered in this book was relayed in a very personal approach to allow hopefully every Maria and Juan to absorb and prepare for the tourism and hospitality industry expectations and envision the gains from engaging on the said career opportunity. --Back cover of the book.