Model letters and memos : a handbook for scientists and engineers / Ron Tepper.

+ 1 diskette

Chap1 What makes a letter of memo effective-12 rules to remember,Chap 2 Why some letters and memos fail, Chap The eleven most common letter mistakes -How to avoid them, Chap 4 The seventen most common memo mistakes - and additional advice , Chap 5 Boilerplate for successful memos, Chap 6 Boilerplate for successful letters,Chap 7 Wrap-up-thirty -one simple tips and rules.

Shows ways of communicating effectively, both inside and outside one's company, through internal and external memos and short and long letters. Contains 200 letters and memos covering more than 125 different subjects which features dozens of hints on how to make correspondence more effective, the use of summaries and where to place them, handling lengthy documents and making them more readable.