The certified quality manager handbook. / Quality Management Division American Society for Quality.
Material type: TextPublication details: Milwaukee, Wis. : ASQ Quality Press, c1999.Description: xxix, 522 p. : ill. 26 cmISBN:- 0-87389-387-5
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Reference | Aklatang Emilio Aguinaldo-Information Resource Center Reference | HD 62.15 .Am35 1999 (Browse shelf(Opens below)) | Not for loan | 3AEA0000259775 |
Serves as guide in learning about quality management.Features:historical perspectives relatign to the evolution of a particular aspect of quality management ,including recognized experts and their contrbutions,key concepts or terminology relevant in providing quality leadership ,applying quality management principles,and comminicating quality needs and results ,benefits associated with the application of key concepts and quality mangement principles,best pratices describing recognized approcahes for good quality management,barriers to success,including common problems that the quality manager might experience when designing and implementing a qualty management system and insights as to why some quality initiatives fail.
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