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Creating great customer service / Herbert M. Sancianco.

By: Material type: TextTextPublication details: Mandaluyong City : Anvil Pub., c2012.Description: xiii, 146 p. : ill. 18 cmISBN:
  • 9789712725647
Subject(s): LOC classification:
  • HF 5415.5  .Sa55 2012
Summary: CREATING GREAT CUSTOMER SERVICE This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company-large or small-to determine how their customer service program should be developed to keep customers happy and satisfied. " ain't paying good money for bad service!"
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Item type Current library Call number Status Date due Barcode
Filipiniana Filipiniana Aklatang Emilio Aguinaldo-Information Resource Center Filipiniana HF 5415.5 .Sa55 2012 (Browse shelf(Opens below)) Available 3AEA2012000587

CREATING GREAT CUSTOMER SERVICE This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company-large or small-to determine how their customer service program should be developed to keep customers happy and satisfied. " ain't paying good money for bad service!"

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