Retail therapy : why the retail industry is broken-- and what can be done to fix it / Mark Pilkington.

Includes bibliographical references and index

Retail apocalypse now! -- A tale of two bankruptcies -- The great stores meltdown -- No longer a nation of shopkeepers -- Dark satanic malls -- My kingdom for a horse : the knock-on impact on branded suppliers -- The next big short? -- Killing more jobs than China -- A global problem -- The impact of public policy -- The causes of the crisis in retailing -- The classical retailing model -- The rise of e-commerce -- The broader impact of the technological revolution -- The generational revolution -- The death of brands -- Passing peak consumption -- Conquering the final mile -- The dawn of a virtual world -- This is your fridge talking -- Algorithm-n-blues -- Veni, vidi, 3D -- See you later, incubator -- Direct is best -- Retail derailed -- Bankers away! -- Can the last one out switch off the lights? -- How to save retail -- The importance of simplicity -- Go with the flow -- Cannibalise, cannibalise, cannibalise! -- Lean and mean -- Brand theatre -- The third space -- Re-tech -- Becoming the conversation -- The price is right -- Inclusive is the new exclusive -- Virtuous reality -- The hacker way -- Reinventing shared shopping spaces -- Advice to governments -- Summary : the new rules for survival.

in the UK, around 10 million (not just in selling, but in property, manufacturing, logistics and distribution as well). And as such, anything that jeopardises the retail sector will have a deep and lasting impact on millions of lives, as well as on public policy. --Amazon.com.

An insightful review of the collapse of the traditional retail sector in the West, and a roadmap for its potential recovery. Almost weekly, the news is full of stories about disappearing retail chains--some of which have been around for decades. From Toys'R'Us, Aeropostale and A&P, recognized names are vanishing overnight--with the loss of hundreds of stores and thousands of jobs. As such large organizations disappear, so the malls, shopping centers, high streets and main streets become emptier and less appealing to visit. Mark Pilkington argues that, while the decline in manufacturing receives more news attention, the retail sector is more important in terms of job numbers: in the US, it employs around 30 million people