TY - BOOK TI - Let's talk BPO (Business Process Outsourcing): a professional's guide to working in Philippine call centers and other secrets to success, from English to How-To's to health and wellness for night-shift workers / SN - 9789715741958 AV - HD 2365 .L569 2014 PY - 2014///] CY - [Cebu City] PB - Career First Institute KW - Business process outsourcing KW - Contracting out N2 - This book is designed to be a practical way of disseminating essential information about the BPO (Business Process Outsourcing) industry to aspiring professionals, the academe, students, career shifters, and the general public to provide opportunities to job seekers who are exploring to join not only the fastest-growing industry in the country but also the most rewarding and diverse profession there is today. It has been designed to be utilized by the seasoned training professionals and those with less extensive background and knowledge on the BPO sector ER -