TY - BOOK AU - O'Shannessy, Vivienne, 1962- AU - Minett, Dean, 1960- TI - The road to hospitality: skills for the new professional AV - TX 911.3.V62 .Os41 2017 PY - 2017/// CY - South Melbourne, Vic. PB - Cengage Learning KW - Hospitality industry KW - Tourism N1 - Includes index N2 - Prepare students to master their skills and knowledge needed to succeed within the hospitality industry with the new edition of The Road to Hospitality: Skills for the New Professional, 4e. Thoroughly revised, The Road to Hospitality: Skills for the New Professional, 4e has been repositioned to cover core and elective units of competency at both Certificate II and III levels. Covering best practices, new techniques and legislations, this new edition uses real world industry examples and follows a clear and logical structure, which builds and strengthens the knowledge and skills of each student. --Worldcat.org ER -