TY - BOOK AU - Heller, Robert TI - Achieving excellence SN - 751307688 AV - HD 31 .H367 1999 PY - 1999/// CY - London PB - Dorling Kindesley KW - Executive ability KW - sears KW - Management N2 - Gives practical techniques for leading effectively and influencing others,but also shows the manners in developing confidence and drive to become an outstanding and successful manager.Suggests tips in handling real life situations that could be used at every opportunity to attain excellence in the workplace ER -