TY  - BOOK
TI  - Insights to performance excellence in education 2000: an inside look at the ...Baldrige Award criteria for education
PY  - 1999///-
CY  - Milwaukee, Wis.
PB  - ASQ Quality Press
KW  - Education
KW  - sears
KW  - Malcolm Baldridge National Quality Award
KW  - Total quality management
N2  - Examines systems and practices that enable orgnaizations of all types to achieve optimium levels of Performance Excellence. Discusses the relationship of each area of the performance management system to leadership,strategic planning,student and stakeholder focus,information & analysis,faculty & staff focus,educational and support staff focus,educational and support process management,and organizational performance results
ER  -