TY - BOOK AU - Heller, Robert TI - Managing people. SN - 751307661 AV - HF 5549 .H367 1999 PY - 1999/// CY - London PB - Dorling Kindersley KW - Personnel management KW - sears N2 - Shows how practical techniques influence bahavior and attitudes,resolve disputes and build positive interpersonal relationships in the workplace.Contents:Developing basic Skills,Developing People,Finding Solutions Assessing and Rewarding ER -