TY - BOOK AU - Lindon,Jennie AU - Lindon,Lance TI - Mastering counselling skills SN - 9780230537866 AV - BF 637.C6 .L645 2008 PY - 2008/// CY - Basingstoke PB - Palgrave Macmillan KW - Counseling N2 - This practical text supports the learning and application of communication and basic counselling and enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication skills, support a helping and respectful approach to clients ER -