TY - BOOK AU - Bannon, Joseph J. TI - 911 Management. SN - 157167132-3 PY - 1999/// CY - Champaign, Ill. PB - Sagamore Pub. KW - Management KW - sears N2 - Human Resources:Career Plannning and Development,CEO-Board Relations,Developing Personnel Policies,Employee Appraisals,Employee Fitness,Employment Interviewing,Hiring the Disavbled,In-Serive Training,Job Enrichemnt,Job Satisfaction,Motivation,Participation Management ,Problem Employees,Sexual Harassment Staff Development,Substance Abuse,Temporary Employees,Terminating Employees,Volunteerism,Work-Time Options,Writing Resume; Executive department:Business Etiquette,Effective Presentations,The Importance of Writing Capability,Leadership,Listening,Managing Stress,Persuasion,Procrastination,Self-Esteem; Presents information that will assist the managers in dealing peers,supervisors,subordinates press and the public.Topics on delegation board -staff relationships,compensation/benefits,sexual harassment, problem solving,stress management and other important topics are addressed.Contents:General Management:Brainstormuing,Business Ethics,Committees,Customer Service,Decision Making,Delegation,Developing Work Teams,Goal Setting,Grapevine,Managing Creativity,The Marketing Function,Meeting Planning,Negotiation,Organizational Charts,Organizational Communications,Problem Solving,Project Management,Public Relations,Teh Strategic Planning Function,Time Management ER -