TY - BOOK AU - Mancini, Marc, TI - The CLIA guide to the cruise industry SN - 9781111130893 AV - G 550 .M312c 2011 PY - 2011/// CY - Clifton Park, NY PB - Delmar/Cengage Learning KW - Cruise ships. KW - sears KW - Ocean travel. N2 - A reference material considered as the official book of the Cruise Lines International Association(CLIA) in which 90% of the world's cruise lines belong. Chapters contain objectives, key terms and phrases, photographs and illustrations. Questions for discussion challenge readers to test their understanding of the material in each chapter, and the activities at the close of each chapter encourage them to take a hypothetical situation and develop creative solution ER -