TY - BOOK AU - Chambers, Andrew D. AU - Rand, Graham K. TI - The operational auditing handbook: auditing businesses and IT processes SN - 9780470744765 AV - HD 58.95 .C355 2010 PY - 2010/// CY - Hoboken, NJ PB - Wiley KW - Management audit N1 - Includes bibliographical references and index N2 - The handbook clarifies the underlying issues, risks and objectives for a wide range of operations and activities for those who design self-assessment and audit programmes of business processes in all sectors. It reflects on the strategic importance of information technology today. This new edition includes clear, authoritative guidance on how to achieve effective governance, risk management and internal control processes ER -