TY - BOOK AU - Chan, Janis Fisher. TI - Designing and developing training programs SN - 9780470404690 AV - HF 5549.5.T7 .C360b 2010 PY - 2010/// CY - San Francisco, CA PB - Pfeiffer KW - Employee training personnel KW - Employees KW - Training N1 - An essential knowledge resource--P. [4] of cover; Includes bibliographical references and index N2 - Designing and Developing Training Programs covers the following on how to: 1) Ensure that training is needed, relevant, and cost-effective 2) Analyze the needs and characteristics of the audience 3) Write behavioral learning 4) Select the right content and design activities that help people learn 5) Develop effective learning materials 6) Developing effective learning materials 7) Create a program evaluation 8) Design virtual and remote training programs ER -