TY  - BOOK
AU  - Stroman, James.
AU  - Wauson, Jennifer.
AU  - Wilson, Kevin,
TI  - Administrative assistant's and secretary's handbook
SN  - 9780814417607
AV  - HF 5547.5  .St87 2012
PY  - 2012///
CY  - New York
PB  - American Management Association
KW  - Office Management
KW  - Office practice
KW  - Secretaries
N1  - Includes index; Overview for the new administrive assistant -- Daily routine -- Telephone usage -- Mail services and shipping -- Travel arrangements -- Meetings -- Time management -- Keeping accurate records -- Office equipment -- Using Microsoft Windows -- Using Apple Macintosh -- Email -- Using the internet -- Computer networking -- Web conferencing -- Data security -- Troubleshooting computer problems -- Office ergonomics -- Common Microsoft Office 2010 features -- Using Microsoft Word -- Using Microsoft PowerPoint -- Using Microsoft Excel -- Using Microsoft Publisher -- Using Microsoft OneNote -- Using Microsoft Outlook -- Using Microsoft web application -- The business letter -- Other written communication -- Forms of address -- Legal documents and terms -- Grammar -- Language usage and style -- Common English usage problems -- Spelling -- Pronunciation -- Punctuation -- Numerals -- Bookkeeping and accounting -- Business taxes -- Banking -- Business and financial information for small businesses -- Weights and measures -- Business math -- Your future -- Presentation skills -- Communication skills -- Office management and supervision
N2  - A handbook for administrative assistants and secretaries that cover topics such as telephone usage, keeping accurate records, making travel arrangements, e-mail, office equpiment and computers, Microsoft Office, business documents, and language usage
ER  -