TY - BOOK AU - Ali, Moi. TI - DK managing for excellence SN - 9781405341561 AV - HD 31 .D649 2009 PY - 2009/// CY - London PB - DK Pub. KW - Management KW - Total quality management N1 - Includes index; Achieving excellence -- Leading effectively -- Managing people -- Coaching successfully -- Managing projects -- Thinking strategically -- Managing budgets -- Understanding accounts --Selling successfully -- Marketing effectively -- Understanding information technology -- Moving to E-business N2 - Managing for Excellence is a quick-and-easy reference that provides 1,200 handy tips on leadership, coaching and managing people that will result to high level of excellence in business ER -