TY - BOOK AU - Hagen, Ryan. AU - Penuel, K. Bradley. AU - Statler, Matthew. TI - Encyclopedia of crisis management SN - 9781452226125 (cloth) AV - HV 551.2 .En19 2013 PY - 2013/// CY - Thousand Oaks, Calif. PB - SAGE Reference KW - Crisis management KW - Disaster relief KW - Emergency management N1 - A SAGE Reference book; Includes bibliographical references and index N2 - Provides concepts and techniques for assessing , analyzing, managing, and resolving crises in organization, business, community or politics. From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types ER -