TY - BOOK AU - McClam, Tricia. AU - Woodside, Marianne. TI - Generalist case management: a workbook for skill development SN - 9781285173238 AV - HV 43 .M132 2014 PY - 2014/// CY - Belmont, CA PB - Books/Cole/Cengage Learning KW - Human services KW - sears KW - Social case work KW - United States N2 - Highlights on case management process which includes making assessments, arranging from other agencies, providing advocacy services, and allocating scarce resources, self assessment tools, client based vignettes, and creative problem solving tools. ER -