TY - BOOK TI - Innovation masters: history's best examples of business transformation SN - 9781414496184 AV - HC 79.T4 .In67 2012 PY - 2012///];copyright 2012 CY - Detroit PB - Gale/Cengage Learning KW - Diffusion of innovations KW - New products KW - Organizational change KW - Technological innovations N1 - Includes bibliographical references and index N2 - Innovation Masters covers the best examples of successful businesses and/or businesspeople that have incorporated or developed a new product, service, or technology that helps to reinvent or revolutionize their business and/or industry. Entries will detail how these dramatic innovations were pivotal in keeping these companies on the cutting edge. Companies such as Amazon (which was successful in carving out new sales channels), Starbucks (which successfully reframed a product's relationship to its customer base), or IBM (which successfully shifted an entire company's strategy from providing products to services) will be highlighted ER -