TY - BOOK AU - Harling, Becky TI - How to listen so that people talk: build stronger communication and deeper connections SN - 9780764219443 AV - P 95.46 .H227 2017 PY - 2017/// CY - Bloomington, Minnesota : PB - Bethany House Publishers, KW - Listening KW - Interpersonal communication KW - Oral communication ER -