Results of search for '29182' › DLSU-D HS catalog

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	21.	Relationship selling / Mark W. Johnston, Greg W. Marshall. by Johnston, Mark W Marshall, Greg W Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2010 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5438.25 .J645 2010. Place hold Add to cart (remove)
	22.	10 steps to successful customer service / Maxine Kamin. by Kamin, Maxine Material type: Text; Format: print ; Literary form: Not fiction Publication details: Alexandria, VA : American Society for Training and Development, 2010 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .K128 2010. Place hold Add to cart (remove)
	23.	Pre-commerce : how companies and customers are transforming business together / Bob Pearson with Dan Zehr. by Pearson, Bob, -1962 Zehr, Dan Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, CA : Jossey-Bass, c2011 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.32 .P317 2011. Place hold Add to cart (remove)
	24.	The new relationship marketing : how to build a large, loyal, profitable network using the social Web / Mari Smith. by Smith, Mari, -1966 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2011 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.55 .Sm62 2011. Place hold Add to cart (remove)
	25.	Microsoft Dynamics CRM 2011 unleashed / Marc Wolenik, Damian Sinay, Rajya Bhaiya. by Wolenik, Marc J Bhaiya, Rajya Vardhan Sinay, Damian Material type: Text; Format: print ; Literary form: Not fiction Publication details: Indianapolis, IN : Sams, 2012 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: T 58.6 .W831 2012. Place hold Add to cart (remove)
	26.	The superpromoter : the power of enthusiasm / Rijn Vogelaar ; translated by Peter de Wolff. by Vogelaar, Rijn Material type: Text; Format: print ; Literary form: Not fiction Publication details: Basingstoke, [UK] : Palgrave Macmillan, 2011 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.55 .V862 2011. Place hold Add to cart (remove)
	27.	No B.S. trust-based marketing : the ultimate guide to creating trust in an understandable un-trusting world / Dan S. Kennedy & Matt Zagula. by Kennedy, Dan S, -1954 Zagula, Matt Material type: Text; Format: print ; Literary form: Not fiction Publication details: Irvine, CA : Entrepreneur Press, 2012 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415 .K4516 2012. Place hold Add to cart (remove)
	28.	The 4 A's of marketing : creating value for customers, companies and society / Jagdish Sheth, Rajendra Sisodia. by Sheth, Jagdish N Sisodia, Rajendra Material type: Text; Format: print ; Literary form: Not fiction New York : Routledge, 2012 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.55 .Sh59 2012. Place hold Add to cart (remove)
	29.	Social marketology : improve your social media processes and get customers to stay forever / Ric Dragon. by Dragon, Ric Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.1265 .D787 2012. Place hold Add to cart (remove)
	30.	Voice-of-the-customer marketing : a revolutionary five-step process to create customers who care, spend, and stay / Ernan Roman. by Roman, Ernan Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2011 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.55 .R661 2011. Place hold Add to cart (remove)
	31.	The customer service solution : managing emotions, trust, and control to win your customer's business / by Sriram Dasu and Richard Chase. by Dasu, Sriram Chase, Richard B Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, 2013 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .D262 2013. Place hold Add to cart (remove)
	32.	The marketing manifesto / David Hood. by Hood, David J Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ;;Philadelphia : Kogan Page, c2013 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415 .H761 2013. Place hold Add to cart (remove)
	33.	Corporate reputation : brand and communication / Stuart Roper, Chris Fill. by Roper, Stuart Roper, Stuart Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England ;;New York : Pearson, 2012 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HD 59.2 .R682 2012. Place hold Add to cart (remove)
	34.	The power of customer misbehavior : drive growth and innovation by learning from your customers / by Kalle Lyytinen , Michael Fisher, Martin Abbott. by Lyytinen, Kalle, -1953 Abbott, Martin Fisher, Michael Material type: Text; Format: print ; Literary form: Not fiction Publication details: Houndmills, Basingstoke, Hampshire : Palgrave Macmillan, 2014 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.32 .L999 2014. Place hold Add to cart (remove)
	35.	The ten principles behind great customer experiences / Matt Watkinson. by Watkinson, Matt Material type: Text; Format: print ; Literary form: Not fiction Harlow, England : Pearson, 2013.;┬⌐2013 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .W329 2013. Place hold Add to cart (remove)
	36.	Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by Goodman, John A Material type: Text; Format: print ; Literary form: Not fiction New York : AMACOM, 2009;┬⌐2009 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .G622 2009. Place hold Add to cart (remove)
	37.	Humanizing big data : marketing at the meeting of data, social science and consumer insight / Colin Strong. by Strong, Colin Material type: Text; Format: print ; Literary form: Not fiction London ;;Philadelphia : Kogan Page, 2015 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.125 .St881 2015. Place hold Add to cart (remove)
	38.	Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan. by Buttle, Francis Maklan, Stan Material type: Text; Format: print ; Literary form: Not fiction London ;;New York, : Routledge, Taylor & Francis, 2015 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .B983 2015. Place hold Add to cart (remove)
	39.	Leading libraries : how to create a service culture / Wyoma vanDuinkerken and Wendi Arant Kasper. by VanDuinkerken, Wyoma Kaspar, Wendi Arant Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; London : Facet Publishing, 2015 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: Z 711 .V287 2015. Place hold Add to cart (remove)
	40.	Customer service training 101 : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee, -1951 Material type: Text; Format: print ; Literary form: Not fiction New York : AMACOM, American Management Assoiciation, 2018 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .Ev23 2018. Place hold Add to cart (remove)

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