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41.
The experience economy / B. Joseph Pine II, James H. Gilmore. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Boston, Mass. : Harvard Business Review Press, [2011];copyright 2011
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.15 .P652 2011.

42.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Boston : Prentice Hall, [2011];copyright 2011
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.13 .L944 2011.

43.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Boston : Prentice Hall, c2011
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.13 .L944 2011.

44.
Digital disciplines : attaining market leadership via the cloud, big data, social, mobile, and the internet of things / Joe Weinman. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Hoboken, New Jersey : Wiley, [2015]
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.1265 .W432 2015.

45.
Service management and marketing : managing the service profit logic / Christian Grönroos. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Hershey, PA : John Wiley & Sons, Inc., [2015]
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HD 9980.5 .G889 2015.

46.
Demand-driven inventory optimization and replenishment : creating a more efficient supply chain / Robert A. Davis. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Hoboken, New Jersey : Wiley, [2016]
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (2)Call number: HD 38.5 .D290 2016, ...

47.
An introduction to industrial service design / edited by Satu Miettinen. by
Material type: Text Text; Format: print ; Literary form: Not fiction
London ;;New York, NY : Routledge/Taylor & Francis Group, 2017
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .In89 2017.

48.
Achieving excellence in guest service / Josephine Ive.
Material type: Text Text; Format: print ; Literary form: Not fiction
Melbourne, Vic. : Hospitality Press, . 2000
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .Iv3 2000.

49.
Customer service training 101 : quick and easy techniques that get great results / Renee Evenson. by
Material type: Text Text; Format: print ; Literary form: Not fiction
New York : AMACOM, American Management Assoiciation, 2018
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .Ev23 2018.

50.
Customer service in travel & tourism / Authored and edited by 3G E-Learning.
Material type: Text Text; Format: print ; Literary form: Not fiction
New York : 3G E-Learning, c2019
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: TX 911.3.C8 .A77 2019.

51.
Customer service in travel & tourism / Authored and edited by 3G E-Learning.
Material type: Text Text; Format: print ; Literary form: Not fiction
New York : 3G E-Learning, c2019
Availability: No items available.

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