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1.
Customer relationship management / edited by Bertram Smith. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York, NY : Larsen & Keller, c2018
Availability: Items available for loan: DLSU-D GRADUATE STUDIES (1)Call number: HF 5415.5 .C969 2018.

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2.
Customer relationship management strategies in the digital era / Suphan Nasir, Istanbul University, Turkey. by Series: A volume in the advances in marketing, customer relationship management, and E-Services (AMCRMES) book series
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Hershey : Business Science Reference, An Imprint of IGI Global, [2015]
Availability: Items available for loan: DLSU-D GRADUATE STUDIES (1)Call number: HF 5415.5 .N178 2015.

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