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1.
Reference services planning in the 90s / Gail Z. Eckwright, Lori M. Keenan, editors. by
Material type: Text Text; Format: print ; Literary form: Not fiction
New York : Haworth Press, [1994];copyright 1994
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: Z 711 .R259 1994.

2.
Implementing an inclusive staffing model for today's reference services : a practical guide for librarians / Julia K. Nims, Paula Storm, Robert Stevens. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Lanham, Maryland : Rowman & Littlefield, 2014
Availability: Items available for reference: Aklatang Emilio Aguinaldo-Information Resource Center: Not for loan (1)Call number: Z 711 .N619 2014.

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