Supervision : diversity and teams in the workplace / Charles R. Greer, W. Richard Plunkett.

For courses in Supervision, Fundamentals of Management, and Applied Management. A contemporary survival guide for future managers, this #1 "how-to" text on supervision explores the basic principles of management-planning, organizing, staffing, leading, and controlling people and operations-with a strong emphasis on their application to real on-the-job situations. Avoiding confusing jargon, it talks to students as one supervisor to another-discussing the specific tools of supervision in detail (explaining which tool is right for each task), and focusing on the development of strong interpersonal skills and on supervising a diverse workforce and teams. It comes completely updated with new examples and fresh insight into a variety of dynamic issues affecting management today.