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1.
Customer service : skills for success / Robert W. Lucas. by
Edition: Seventh edition., [International student edition].
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: New York : McGraw-Hill Education, c2019Copyright date: copyright 2019
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .L962 2019. DLSU-D GRADUATE STUDIES (1)Call number: HF 5415.5 .L962 2019.

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2.
Creative learning : activities and games that really engage people / Robert W. Lucas. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco, CA : Pfeiffer :;J. Wiley & Sons, c2007
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: LC 5225.L42.L962 2007.

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3.
Customer service : skills for success / Robert W. Lucas. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Boston : McGraw-Hill, [2009];copyright 2009
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .L962 2009.

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