Results of search for 'an:29182' › DLSU-D HS catalog

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	1.	Supplier relationship management : unlocking the hidden value in your supply base / Jonathan O'Brien. by O'Brien, Jonathan, 1967- [author.] Edition: Second edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; New York : Kogan Page Ltd, 2018 Availability: Items available for loan: DLSU-D GRADUATE STUDIES (1)Call number: HF 5437 .Ob62 2018. Place hold Add to cart (remove)
	2.	No cover image available Restaurant basics : why guests don't come back ... and what you can do about it. by Marvin, Bill Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : John Wiley and Sons, c1992 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: TX 911.3.C8 M368 1992. Place hold Add to cart (remove)
	3.	No cover image available After marketing : how to keep customers for life through relationship marketing / Terry G. Vavra. by Vavra, Terry G Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : Irwin, c1995 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .V471 1995. Place hold Add to cart (remove)
	4.	No cover image available Net gain : expanding markets through virtual communities / John Hagel III, Arthur G. Armstrong. by Hagel, John Armstrong, Arthur Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Harvard Business School Press, c1997 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.1265 .H12 1997. Place hold Add to cart (remove)
	5.	Quality customer service / William B. Martin. by Martin, William B Material type: Text; Format: print ; Literary form: Not fiction Publication details: Menlo Park, Calif. : Crisp Pub., c1993 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .M365q 1993. Place hold Add to cart (remove)
	6.	Measuring customer satisfaction : [a guide to managing quality services] / Richard F. Gerson. by Gerson, Richard F Material type: Text; Format: print ; Literary form: Not fiction Publication details: Menlo Park, Calif : Crisp Pub., c1993 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .G324m 1993. Place hold Add to cart (remove)
	7.	Excellent customer relations and service / Tomas D. Andres. by Andres, Tomas D Material type: Text; Format: print ; Literary form: Not fiction Publication details: Quezon City : Giraffe Books, c1998 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (2)Call number: HF 5415.5 .An25 1998, ... Place hold Add to cart (remove)
	8.	Communicating with customers / Baden Eunson. by Eunson, Baden Material type: Text; Format: print ; Literary form: Not fiction Publication details: Brisbane : Wiley, c1995 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .Eu63 1995. Place hold Add to cart (remove)
	9.	The complete idiot's guide to great customer service / Ron Karr and Don Blohowiak. by Karr, Ron Blohowiak, Donald W Material type: Text; Format: print ; Literary form: Not fiction Publication details: [Singapore] : Pearson Education Asia, c1997 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .K148 1997. Place hold Add to cart (remove)
	10.	Making visitors mindful : principles for creating quality sustainable visitor experiences through effective communication. / Gianna Moscardo. by Moscardo, Gianna Material type: Text; Format: print ; Literary form: Not fiction Publication details: Champaign, Ill. : Sagamore Pub., c1999 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: G 155.A1 .Ad95 1999 v.2. Place hold Add to cart (remove)
	11.	Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little. by Melling, Maxine Little, Joyce Melling, Maxine Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Facet Pub., c2002 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: Z 711 .B868 2002. Place hold Add to cart (remove)
	12.	Stop, ask and listen : proven sales techniques to turn browsers into buyers / Kelley Robertson. by Robertson, Kelley Material type: Text; Format: print ; Literary form: Not fiction Publication details: Toronto : Wiley, 2004 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5438.25 .R547 2004. Place hold Add to cart (remove)
	13.	Great customer connections : simple psychological techniques that guarantee exceptional service / Richard S. Gallagher. by Gallagher, Richard S Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c2006 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .G135 2006. Place hold Add to cart (remove)
	14.	No cover image available The new marketing conversation : creating and strengthening relationships between buyers and sellers / Donna Baier Stein, Alexandra MacAaron. by Stein, Donna Baier MacAaron, Alexandra Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mason, Ohio : Thomson Higher Education, c2005 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.5 .St34 2005. Place hold Add to cart (remove)
	15.	Trust-based selling : using customer focus and collaboration to build long-term relationships / Charles H. Green. by Green, Charles H Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2006 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5438.25 .G820 2006. Place hold Add to cart (remove)
	16.	Customer service and hotel management / M. C. Metti. by Metti, M. C Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi, India : Anmol Publications, 2008 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: TX 911.3.C8 .M568 2008. Place hold Add to cart (remove)
	17.	It's not about the coffee : leadership principles from a life at Starbucks / Howard Behar with Janet Goldstein. by Behar, Howard Goldstein, Janet Material type: Text; Format: print ; Nature of contents: ; Literary form: Not fiction Publication details: New York, N.Y. : Portfolio, 2007 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HD 57.7 .B394 2007. Place hold Add to cart (remove)
	18.	The power of appreciative inquiry : a practical guide to positive change / Diana Whitney & Amanda Trosten-Bloom ; foreword by David Cooperrider. by Whitney, Diana Kaplin Trosten-Bloom, Amanda Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Berrett-Koehler Publishers, c2010 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HD 30.3 .W612 2010. Place hold Add to cart (remove)
	19.	No cover image available Managing services : using technology to create value / Mark M. Davis, Janelle Heineke. by Davis, Mark M, -1944 Heineke, Janelle N Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill/Irwin, c2003 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HD 9980.5 .D295 2003. Place hold Add to cart (remove)
	20.	Social media playbook for business : reaching your online community with Twitter, Facebook, Linkedin, and more / Tom Funk. by Funk, Tom, -1965 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Santa Barbara, Calif. : Praeger, c2011 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.1265 .F963 2011. Place hold Add to cart (remove)

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