Creating great customer service / Herbert M. Sancianco.
Material type: TextPublication details: Mandaluyong City : Anvil Pub., c2012.Description: xiii, 146 p. : ill. 18 cmISBN:- 9789712725647
- HF 5415.5 .Sa55 2012
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Filipiniana | Aklatang Emilio Aguinaldo-Information Resource Center Filipiniana | HF 5415.5 .Sa55 2012 (Browse shelf(Opens below)) | Available | 3AEA2012000587 |
CREATING GREAT CUSTOMER SERVICE This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company-large or small-to determine how their customer service program should be developed to keep customers happy and satisfied. " ain't paying good money for bad service!"
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