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1.
Providing customer-oriented services in academic libraries. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Standing Conference of National and University Libraries, c1996
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: Z 675.U5 P948 1996.

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2.
Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Facet Pub., c2002
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: Z 711 .B868 2002.

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3.
Supporting e-learning : a guide for library and information managers / edited by Maxine Melling. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London : Facet Pub., 2005
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: LB 1044.87 .Su76 2005.

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