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	1.	How to improve human performance : behaviorism in business and industry / Thomas K. Connellan. by Connellan, Thomas K Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Harper and Row Publishers, c1978 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5549 .C762 1978. Place hold Add to cart (remove)
	2.	E-service : 24 ways to keep your customers - when the competition is just a click away / Ron Zemke, Tom Connellan. by Zemke, Ron Connellan, Thomas K Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c.2001 Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5415.525 .Z41 2001. Place hold Add to cart (remove)

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