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1.
The complete customer service: model letter & memo book / Michael Ramundo. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Englewood Cliffs, NJ : Prentice Hall, c1995
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (1)Call number: HF 5726 .R149 1995.

2.
The complete idiot's guide to motivating people. / Michael Ramundo. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: [Singapore] : Pearson Education Asia, c2000
Availability: Items available for loan: Aklatang Emilio Aguinaldo-Information Resource Center (2)Call number: HF 5549.5 .M63 .R149 2000, ...

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