000			01757cam a2200313 i 4500
999			_c6937 _d6937
001			336665
003			0000000000
005			20180423125810.0
008			150605s2017 maua 001 0 eng
020			_a9781292154213
040			_erda
050	0	0	_aHF 5415.157 _b.F817 2017
100	1		_aFoster, S. Thomas _923829
245	1	0	_aManaging quality : _bintegrating the supply chain / _cS. Thomas Foster, Brigham Young University.
250			_aSixth Edition ; Global edition.
260			_aBoston : _bPearson, _c[2017].
264		1	_aBoston : _bPearson, _c[2017].
265			_aMMP
300			_axxiii, 452 pages : _billustrations ; _c26 cm.
336			_atext _2rdacontent
337			_aunmediated _2rdamedia
338			_avolume _2rdacarrier
500			_aRevised edition of the author's Managing quality, 2013.
504			_aIncludes index.
505	0		_aPreface -- Understanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Sigma management and lean tools -- Forever improving the quality system -- Managing quality improvement teams and projects -- Implementing and validating the quality system -- Appendix -- Glossary -- Index.
520			_aFoster’s Managing Quality: Integrating the Supply Chain, Sixth Edition offers readers a thorough introduction to quality management by presenting a supply chain theme as the unifying framework for quality improvement. The supply chain thread enhances the integration of systems with customers, suppliers, technology, and people. The colorful, stunning text appeals to visual learners and grabs readers’ attention at the outset. --Amazon.com
650		0	_aQuality of products. _923830
650		0	_aQuality control. _923831
942			_2lcc _cGS
984			_a066215 _blac