000 01552nam a2200241Ia 4500
001 183842
003 0000000000
005 20211104035927.0
008 060821s2007 caum a000 0 eng
020 _a787981982
050 _aHF 5549.5.T7
_b.A89 2007
245 0 _a90 world-class activities by 90 world-class trainers /
_cElaine Biech, editor.
260 _aSan Francisco, CA :;Wiley,
_bPfeiffer
_cc2007.
300 _axxv, 388 p. :
_bill.
_c23 cm.
504 _aIncludes bibliographical references.
505 _aChange management -- Coaching, mentoring, and feedback -- Communication -- Conflict and collaboration -- Creativity -- Customer service -- Diversity and differences -- Leadership -- Organizations and process improvement -- Self-management : time, meetings, and values -- Solving problems and making decisions -- Teamwork -- Trainer and speaker skills -- Tools for trainers -- Icebreakers and energizers -- Closure : reviewing content and transferring knowledge.
520 _aIt offers a selection of ninety of the best activities from ninety world-class trainers. The sixteen topics include change management, coaching, diversity, leadership, and teamwork. The contributors provide helpful suggestions for adapting the activities to a particular setting or audience and present ideas for adding zest to their activities.
650 _aEmployees
_938191
650 _aOrganizational change.
_921480
700 _aBiech, Elaine.
_923100
942 _cREF
999 _c77515
_d77515