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005 | 20211104050437.0 | ||
008 | 121115n 000 0 eng d | ||
020 | _a9789712725647 | ||
050 |
_aHF 5415.5 _b.Sa55 2012 |
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100 |
_aSancianco, Herbert M. _945762 |
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245 | 0 |
_aCreating great customer service / _cHerbert M. Sancianco. |
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260 |
_aMandaluyong City : _bAnvil Pub., _cc2012. |
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300 |
_axiii, 146 p. : _bill. _c18 cm. |
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520 | _aCREATING GREAT CUSTOMER SERVICE This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company-large or small-to determine how their customer service program should be developed to keep customers happy and satisfied. " ain't paying good money for bad service!" | ||
650 |
_aCustomer services. _2sears _928782 |
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942 | _cFIL | ||
999 |
_c80389 _d80389 |