000 02446nam a2200301Ia 4500
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008 110503s2012 nyua b 001 0 eng
010 _a2011017395
020 _a9780765627247
040 _erda
050 _aHV 551.2
_b.H191 2012
245 0 _aHandbook of critical incident analysis /
_cedited by Richard W. Schwester.
264 _aArmonk, N.Y. :
_bM.E. Sharpe, Inc.,
_c[2012];copyright 2012
300 _axi, 396 pages :
_billustrations
_c27 cm.
336 _atext
_2rdacontent
338 _avolume
_2rdacarrier
504 _aIncludes bibliographical references and index.
520 _aCritical incidents such as school and university shootings, public health crises, natural disasters, and acts of terror and mass violence all too often explode into the social consciousness, dominate public discourse, and challenge our sense of security. This comprehensive handbook brings together a range of experts who provide a foundation for the field of critical incident analysis by examining specific incidents--9/11, the Virginia Tech massacre, the H1N1 pandemic, and more--through various methodological and disciplinary lenses. Handbook of Critical Incident Analysis will help students and professionals define the elements of critical incidents, recognize their antecedents, anticipate their consequences, and gather evidence for scholars and interveners who will ultimately confront future incidents. Chapters in Part I examine the evolution of critical incident analysis as a field of study, how researchers and practitioners analyze critical incidents, and what might constitute a critical incident. Part II considers different theoretical and policy perspectives that shape critical incident analysis. Part III focuses on current case studies and new trends in critical incident management. Designed as a comprehensive reference for scholars and professionals in such areas as public administration, emergency management, planning, and social psychology, the Handbook can also be used as a primary text for upper level undergraduate and graduate courses in these disciplines.
650 _aAccidents
_982882
650 _aCrisis management
_963543
650 _aDisasters
_933857
650 _aEmergency management
700 _aSchwester, Richard Wilmot,
_9119663
942 _cREF
999 _c84802
_d84802