| 000 | 00879nam a2200253 i 4500 | ||
|---|---|---|---|
| 999 |
_c8601 _d8601 |
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| 001 | 343843 | ||
| 003 | 0000000000 | ||
| 005 | 20190410142158.0 | ||
| 008 | 190131n 000 0 eng d | ||
| 020 | _a9781635498592 | ||
| 040 | _erda | ||
| 050 |
_aHF 5415.5 _b.C969 2018 |
||
| 245 | 1 | 0 |
_aCustomer relationship management / _cedited by Bertram Smith. |
| 260 |
_aNew York, NY : _bLarsen & Keller, _cc2018. |
||
| 264 | 1 |
_aNew York, NY : _bLarsen & Keller, _cc2018. |
|
| 300 |
_avi, 233 pages : _bcolor illustrations ; _c27 cm. |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
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| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer relations _xManagement. _2sears _919808 |
|
| 700 | 1 |
_aSmith, Bertram., editor. _930015 |
|
| 942 |
_2lcc _cGS |
||
| 984 |
_a067295 _blac |
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