| 000 | 02411nam a2200325Ia 4500 | ||
|---|---|---|---|
| 001 | 295580 | ||
| 003 | 0000000000 | ||
| 005 | 20211104074023.0 | ||
| 008 | 130923s2014 mdu b 001 0 eng | ||
| 020 | _a9780810891289 (pbk. : alk. paper) | ||
| 040 |
_aAEA _cAEA _erda |
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| 050 |
_aZ 711 _b.N619 2014 |
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| 100 |
_aNims, Julia K. _9122436 |
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| 245 | 0 |
_aImplementing an inclusive staffing model for today's reference services : _ba practical guide for librarians / _cJulia K. Nims, Paula Storm, Robert Stevens. |
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| 264 |
_aLanham, Maryland : _bRowman & Littlefield, _c2014 |
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| 300 |
_axvii, 143 pages _c28 cm. |
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| 336 |
_atext _2rdacontent |
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| 337 |
_aunmediated _2rdamedia |
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| 338 |
_avolume _2rdacarrier |
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| 504 | _aIncludes bibliographical references and index. | ||
| 505 | _aThe changed reference environment -- Why do we need to change anything? -- Getting buy-in : setting the stage for change -- Can you help me? -- Selecting and training staff to work at the reference desk -- What needs to change now? : evaluating the inclusive staffing model -- So, what have the librarians been up to? -- Managing the new model for long-term success -- Reference : what does the future bring? | ||
| 520 | _aReference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. | ||
| 650 |
_aLibrary personnel management _zUnited States. _9122437 |
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| 650 |
_aReference librarians _zUnited States. _9122438 |
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| 650 |
_aReference services (Libraries) _zUnited States _9121065 |
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| 700 |
_aStevens, Robert, _9122439 |
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| 700 |
_aStorm, Paula, _9122440 |
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| 942 | _cREF | ||
| 999 |
_c86964 _d86964 |
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