000 02525nam a2200313Ia 4500
001 356067
003 0000000000
005 20211104093530.0
008 130128n 000 0 eng d
020 _a9781260547955
040 _erda
050 _aHF 5718
_b.F669 2020
100 _aFloyd, Kory.
_9103307
245 0 _aBusiness and professional communication :
_bputting people first /
_cKory Floyd, Peter W. Cardon.
264 _aNew York, NY :
_bMcGraw Hill Education,
_cc2020.
300 _axxii, 372 pages :
_bcolor illustrations
_c27 cm.
336 _atext
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
520 _a and the processes of image management. This equips students to understand and pay attention to the perspectives of others. Also unique to the market, this text includes a dedicated chapter focused on career communication. This encourages students to engage in networking and to consider the priorities and points of view of others as they seek employment and interact professionally. --Mheducation.ca
520 _a common perceptual errors
520 _a the self-concept
520 _a the self-serving bias and the fundamental attribution error
520 _aStudents preparing to succeed in today's workplace require solid training in communication skills and principles, as well as experience applying them in realistic professional contexts. Kory Floyd and Peter Cardon bring substantial and concrete business-world experience to bear in the text's principles, examples, and activities and ensure that the theories, concepts, and skills most relevant to the communication discipline are fully represented and engaged. The result is a program that speaks student's language and helps them understand and apply communication skills in their personal and professional lives. Occurring in every chapter, a feature called People First presents students with realistic scenarios that are sensitive, discomforting, or tricky to manage. It then teaches students how to navigate those situations effectively. This gives students concrete skills for preserving relationships with others as they encounter these difficult conversations. Unique to the market, this text includes a dedicated chapter focused on perspective-taking covering the processes of person-perception
650 _aBusiness communication.
_2sears
_93460
700 _aCardon, Peter W.,
_922021
942 _cCIR
999 _c92036
_d92036