000 00562nam a22001817a 4500
003 OSt
005 20250919103007.0
008 250919b |||||||| |||| 00| 0 eng d
020 _a9781984694324
040 _cHS LRC
050 _aQR 115
_b.H645 2025
100 _aHill, Alexander
_9130053
245 _aInnovations in guest experience management /
_cAlexander Hill
300 _axvii, 269 p. :
_bcol. ill. ;
_c26 cm.
504 _aincludes bibliography and index.
650 _aHospitality management
_xGuest experience management
_9130054
942 _2lcc
_cBK
999 _c93316
_d93316