MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01731cam a2200265Ia 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
90382 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
0000000000 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20181206174537.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
050211s2005 nyum f a000 0 eng |
| 015 ## - NATIONAL BIBLIOGRAPHY NUMBER |
|---|
| National bibliography number |
GBA522986 |
| Source |
bnb |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0071453415 (pbk.) |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)58554806 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(AEA)E8FF7A65AAAD44709489B3A08DFA7F4F |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
AEA-IRC |
| Transcribing agency |
UKM |
| Modifying agency |
VP@ |
| -- |
EYE |
| -- |
CIN |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
TS 156 |
| Item number |
.H331 2005 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.562 |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Hayler, Rowland. |
| 9 (RLIN) |
28219 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
What is six sigma process management? / |
| Statement of responsibility, etc |
Rowland Hayler and Michael Nichols ; foreword by Peter Pande. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
New York ; |
| -- |
London : |
| Name of publisher, distributor, etc |
McGraw-Hill, |
| Date of publication, distribution, etc |
2005. |
| 265 ## - SOURCE FOR ACQUISITION/SUBSCRIPTION ADDRESS |
|---|
| Source for acquisition/subscription address |
Golden Books Services, Inc |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xv, 110 p. : |
| Other physical details |
ill ; |
| Dimensions |
23 cm. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc |
Six Sigma Process Management (SSPM) is a structured set of tools and techniques to help executives and teams continually address their customers' expectations. What Is Six Sigma Process Management? explains the SSPM methodology, helping business leaders determine which efforts will most positively impact on their customers, employees, and shareholders. SSPM provides a system that guides leaders on what to improve first and how to establish a portfolio of the best improvement efforts in their business.<br/><br/>The book also offers:<br/><br/>? Insights on process management, including identifying critical customer process metrics<br/>? Guidelines to improve customer satisfaction by identifying customer-seen failures<br/>? Ways to enhance overall business improvement strategy<br/>? Insights on how future SSPM developments can address modern business challenges |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Six sigma (Quality control standard) |
| 9 (RLIN) |
25752 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Nichols, Michael. |
| 9 (RLIN) |
28220 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Item type |
Graduate Studies |
| 984 ## - WLN AUTOMATIC HOLDINGS STATEMENT (OCLC) |
|---|
| Holding library identification number |
044490 |
| Physical description codes |
lpg |
