3G handy guide : front office operations / 3G E-Learning.

It features: 1) Interactive activities, questions and quizzes 2) Compelling visual examples, case studies and graphic design 3) Easily customisable learning content and assessments.

Chapter 1: Front Office Management -- Chapter 2: Hotel Reservation System -- Chapter 3: Communication Skill -- Chapter 4: Front Office: Guest Registration -- Chapter 5: Cashiering Services -- Chapter 6: Front Office: Information System.

This handy guide aims to train and empower learners and professionals with essentials of front office services in the hospitality industry. Provides clear and direct explanations of tools and techniques relevant to front office work. This guide is designed as an accompaniment to standard lodging or front office text books.--https://www.3ge-learning.com